Terms and conditions of use


1- Introduction

1.1 The PURCHASING USER must read the terms carefully, making sure that they understand why, when making purchases at Yoobe, they automatically and fully accept their conditions.

1.2 A BUYER USER is considered to be any natural or legal person who purchases on the Yoobe website.

1.3 A COLLABORATING ARTIST is considered to be any natural or legal person who makes artistic production of which he is the author or holder of patrimonial rights in the SITE for application in the products intermediated by Yoobe.

1.4 ARTISTIC COLLABORATION is considered to be all the work produced by the COLLABORATING ARTIST made available for application in products marketed by Yoobe.

1.5 A PARTNER SUPPLIER is considered to be any natural or legal person hired by Yoobe and responsible for the production and sending of specific articles to the BUYING USER.

1.6 PAYMENT INTERMEDIATOR is all the online payment intermediation service used on the Yoobe SITE.

1.7 For the purposes of this Term, any plural reference is considered to include the singular and vice versa. The same applies to the words in the feminine and masculine.

2 Register

2.1 The BUYER USER can register and make purchases through his login on social networks with links available on the SITE.

2.1.1 The PURCHASING USER must fill in the address information, as well as his payment details, to enable the delivery and making of purchases on the SITE.

2.1.2 For the convenience of the BUYING USER, the address information will be automatically filled in for future purchases.

2.1.2.1 Credit card information is not stored by the SITE, being transmitted directly to the PAYMENT INTERMEDIATOR.

3 – DATA SECURITY AND PRIVACY

3.1 Yoobe does not sell, transfer or pass on user data

3.1.1 In cases of judicial request, Yoobe may pass on the requested information to the competent judicial body.

3.2 Public information will only be that which may be authorized by the USER-BUYER.

3.3 Yoobe does not process payments directly. Credit card data of the USER BUYER is therefore not stored by the SITE.

3.3.1 Payments are processed by PAYMENT INTERMEDIATOR, which guarantees the security of all transactions, determined and used by Yoobe.

3.4 Yoobe collects information from users, always without identifying them, in order to improve the experience of USERS BUYERS

3.4.1 Users are given the option to disable cookies that give the site this type of information.

3.5 Yoobe sends users institutional, promotional and purchase messages.

3.5.1 Users are given the option to opt-out of receiving promotional or institutional emails.

3.5.2 Yoobe reserves the right to keep sending messages referring to purchases made by the BUYING USER, since they are crucial for the execution of the process.

4 CONTRACTING CONDITIONS

4.1 RETURNS FOR REPENTANCE

4.1.1 Yoobe guarantees the BUYING USER the right to repent up to 07 (seven) consecutive days from the date of receipt of the product.

4.1.2 The right to repent will be exercised without any burden to the BUYING USER.

4.1.3 Repentance requests for returns, regardless of their motivation, must be made to the SITE Contact channel or via email INFO@YOOBE.ME

4.1.4.1 The amount of the chargeback made by Yoobe, will be of the total purchase, including the values related to the shipment.

4.1.4.2 A numeric code will be informed, electronically, so that the BUYING USER can post the product without any need for disbursement.

4.1.5. Yoobe will accept the return of preserved products only, without signs of use, damage or any change in their original characteristics.

4.1.5.1 The product must be returned to Yoobe accompanied by the respective DANFE (Auxiliary Document of the Electronic Invoice) and, when possible, in the original packaging.

4.1.6 Yoobe reserves the right not to accept returns if the conditions mentioned in previous items are not respected.

4.2. DEFECTIVE PRODUCTS

4.2.1 After seven (07) consecutive days, Yoobe accepts the return, only if the product has a production defect.

4.2.2 The return for manufacturing defect will be made within a maximum period of 90 (ninety) consecutive days from the moment the defect was found.

4.2.3 In case of finding of manufacturing defects, the BUYING USER may choose to cancel the purchase, replace with another identical product or receive an electronic gift certificate in the total amount disbursed, including values related to shipping.

4.2.3.1 Yoobe reserves the right to request the sending of the defective product by the BUYING USER to the indicated address, taking steps to replace or cancel the purchase.

4.2.3.2 A numeric code will be informed, electronically, so that the BUYING USER can post the product without any need for disbursement.

4.2.3.3 In cases of request for product replacement, Yoobe is responsible for the costs related to both the return and the shipment of the new product.

4.3. Changes

4.3.1 The BUYING USER is allowed to exchange within 07 (seven) consecutive days after receiving the product.

4.3.2 Requests for exchange, regardless of their motivation, should be made to the SITE CONTACT channel or via email hello@Yoobe.com

4.3.3 Yoobe reserves the right not to accept exchanges without prior notification from the BUYING USER to the SITE CONTACT channel.

4.3.4 Yoobe will confirm receipt of the request, advising the BUYING USER on how to proceed to exchange the product.

4.3.6 Yoobe will send to the BUYING USER, electronically, a GIFT Voucher for the value of your purchase, excluding shipping costs.

4.3.6.2 The GIFT-GIFT will allow the BUYING USER to make a new purchase and complement the total amount, including the new shipping costs, through the payment methods available on the SITE.

4.3.7 The BUYING USER is responsible for carefully checking the available specifications of the products (model, size, color, among others) so that no exchange request is necessary.

4.3.8 Yoobe exchanges only preserved products, with no signs of use, damage or any change in their original characteristics.

4.3.8.1 To effect the exchange, the product must be returned to Yoobe accompanied by the respective DANFE (Auxiliary Document of the Electronic Invoice) and, when possible, in the original packaging.

4.3.8.1.1 The BUYING USER is responsible for the return packaging, in case it is not possible to reuse the original.

4.3.8.2 Yoobe will only accept the return of preserved products, without signs of use, damage or any change in their original characteristics.

4.3.9 Yoobe reserves the right not to accept exchanges if the conditions mentioned in previous items are not respected.

4.4. GENERAL CONDITIONS

4.4.1 For purchases made by credit card and canceled, the refund will be made by the PAYMENT INTERMEDIATOR and the amount credited to the next card invoice, or the subsequent one, depending on the expiration date and according to the PAYMENT INTERMEDIATOR’s operating procedures. , being Yoobe only responsible for communicating with him. In purchases made by boleto, the chargeback is made by deposit in a bank account.

4.4.2 Yoobe is committed to the selection of its PARTNER SUPPLIERS, guaranteeing the quality of products whose sales are intermediated by the SITE.

4.4.3 Yoobe reserves the right to remove a certain product line from exhibition due to the eventual unavailability in the stock of a PARTNER SUPPLIER.

4.4.4 THE COLLABORATING ARTIST is responsible for the exhibition time of his ARTISTIC COLLABORATION on the SITE depending on the willingness of the artist to be available to purchase products with certain ARTISTIC COLLABORATIONS.

5 PURCHASING USER RESPONSIBILITIES

5.1 When making purchases on the SITE, the BUYING USER undertakes to:

5.1.1 Provide complete address information for delivery of purchases made on the SITE.

5.1.1.1 Yoobe does not undertake to reverse the value of purchase orders if the delivery address has been incorrectly registered in the order.

5.1.1.2 If the order returns to Yoobe due to an incorrect address, the cost of forwarding freight must be borne by the BUYING USER, if he so wishes.

5.1.2 Maintain the confidentiality of your data and password used to login to the site through access to social networks, and you must prevent third parties from using your information to access the site and make purchases on your behalf on it.

5.1.3 Maintain a cordial tone in request to the Yoobe team, as well as any comment or written record made on the SITE.

5.1.3.1 Yoobe reserves the right to moderate all comments written before being displayed on the SITE, and not to publish those not specifically related to ARTISTIC COLLABORATIONS, COLLABORATING ARTISTS or any others that it deems inappropriate.

5.1.3.1.1 Comments that are offensive or that may offend someone, even if indirectly, will not, under any circumstances, be published.

5.1.4 Authorize Yoobe to use all content that has been published on the SITE.

5.1.5. Do not make copies or make unauthorized use or without due credits from ARTISTIC COLLABORATIONS made available by COLLABORATING ARTISTS on the SITE, in compliance with copyright and intellectual property laws.

6 SHIPPING

6.1.1 Shipping costs include freight, packaging and other administrative costs.

6.2 When purchasing different types of products, the BUYING USER may receive them separately, respecting the production and delivery deadlines, the latter provided by the Post Office.

6.3 The product delivery service will be carried out by the Post Office or third party carrier, with the calculation of the shipping freight for the products based on the price list and terms of the Post Office or the third party carrier according to the PAC, SEDEX and other shipping methods.

6.3.1 In cities where the SEDEX mode is not made available by the Post Office, the freight calculation will necessarily be carried out via PAC.

6.3.2 Yoobe is responsible for any loss of products, guaranteeing to the BUYING USER the reversal of the order value or shipment of a similar product.

6.3.2.1 The reversal or new shipment may only be carried out after the deadline for confirmation of loss by the third parties, which can last up to 30 (thirty) business days after the date of shipment by Yoobe.

6.3.3 Yoobe reserves the right, at any time, to use tables and services from other carriers in addition to or detriment to the use of delivery services.

6.3.3.1 The BUYING USER will always be informed about the carrier that will perform the delivery service.

6.4.1 Any delays in this period will be reported, electronically, to the BUYING USER.

6.4.1 Any delays in this period will be reported, electronically, to the BUYING USER.

Payment

7.1 Payments for purchases by credit card or boleto are made via PAYMENT INTERMEDIATORS.

7.1.1 Yoobe reserves the right to determine the PAYMENT INTERMEDIATE used on the SITE, and may change it at any time, with the commitment to inform the BUYING USER, in advance, about changes to be made.

7.1.2 In installment purchases, interest is determined by the PAYMENT INTERMEDIATOR and informed by Yoobe before the purchase order is completed on the SITE.

7.2 Yoobe reserves the right, at any time, to include or change the payment methods and installment conditions available on the SITE.

8.1.1. Yoobe authorizes the BUYING USER to transmit links from the SITE, without causing a violation of the provisions of item 8.1. displaying such links for the purpose of advertising Yoobe products and / or disseminating the work of COLLABORATING ARTISTS.

9 CHANGES

9.1 The Terms and Conditions of Use will come into effect on the date of their publication on the website

9.2 Yoobe may change the Terms and Conditions of Use at any time, without prior notice.

9.2.1 Purchase orders in progress will be governed by the current version of the Terms of Use on the date of creation of the order, except when the new version provides on a matter favorable to the BUYING USER.

The PURCHASING USER declares for all legal purposes that he has carefully read, understood and complies with the full terms and conditions of the Yoobe WEBSITE TERMS AND CONDITIONS.